Privacy Policy

By using this website, you agree to the terms of this Privacy Policy.

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1. Who We Are

Inspire Chiropractic Health & Wellness provides chiropractic and wellness-related services in Orange County, including services at our Ladera Ranch and San Clemente locations.

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For questions about this Privacy Policy, you may contact us at:

Inspire Chiropractic Health & Wellness
Email: laderaranch@inspirechw.com or sanclemente@inspirechw.com

Phone: (949) 347-6938 or (949) 481-9883

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2. Information We Collect

We may collect personal information that you voluntarily provide to us, as well as certain technical information automatically collected through your use of our website.

Information you may provide directly

This may include:

• First name and last name

• Email address

• Phone number

• Location preference

• Appointment request details

• Service interest

• Information you submit through contact forms or promotional forms

• Any other information you choose to provide in a message or form submission

Information collected automatically

When you use our website, we may automatically collect:

• IP address

• Browser type

• Device type

• Operating system

• Referring website

• Pages visited

• Date and time of visit

• General usage and interaction data

• Cookie and analytics data

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3. How We Use Your Information

We may use your information to:

• Respond to inquiries and messages

• Schedule appointments or follow up on appointment requests

• Contact you regarding services, scheduling, or office communication

• Provide customer support

• Improve our website, services, and user experience

• Monitor website performance and analytics

• Send marketing or promotional communications, where permitted by law

• Maintain business and administrative records

• Protect the security and integrity of our website and business

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4. Appointment Requests and Forms

If you submit an appointment request, promo claim form, contact form, or other intake-related form through our website, we may use the information you provide to contact you, confirm your request, and help coordinate scheduling.

Submitting a form through our website does not guarantee an appointment or create a provider-patient relationship.

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5. HIPAA and Health Information

Our website may allow you to submit information related to your interest in our services. However, not all information submitted through general website forms is necessarily considered protected health information under HIPAA.

If you become a patient of Inspire Chiropractic Health & Wellness, certain medical or health-related information may be governed by applicable healthcare privacy laws and separate patient privacy practices.

We encourage you not to submit sensitive medical details through general website contact forms unless specifically requested through a secure process.

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6. Cookies and Tracking Technologies

We may use cookies, pixels, and similar tracking technologies to:

• improve website functionality

• understand user behavior

• analyze site traffic

• support advertising and remarketing efforts

These technologies may collect information about your browsing activity over time and across websites.

You can usually control cookies through your browser settings. Disabling cookies may affect certain features of the website.

 

7. Analytics and Advertising

We may use third-party tools such as website analytics and advertising platforms to better understand website traffic, user engagement, and marketing effectiveness.

These tools may collect technical and behavioral information such as:

• pages visited

• time on site

• clicks and interactions

• referral sources

• device and browser data

Third-party providers may use cookies or similar technologies to help us measure results and improve our marketing.

 

8. How We Share Information

We do not sell your personal information.

We may share your information only as needed in the following situations:

• With website, hosting, scheduling, analytics, or marketing service providers that help us operate our business

• With software providers that support communication, administration, or website performance

• When required by law, legal process, or government request

• To protect our rights, safety, property, users, or others

• In connection with a business transition such as a merger, acquisition, or asset transfer

Any sharing is limited to what is reasonably necessary for the applicable purpose.

 

9. Third-Party Links and Services

Our website may contain links to third-party websites, booking systems, maps, forms, or services. We are not responsible for the privacy practices, content, or security of those third parties.

Once you leave our website or interact with a third-party platform, that third party’s terms and privacy practices may apply.

 

10. Data Security

We take reasonable administrative, technical, and organizational measures to help protect the information we collect. However, no website, platform, or internet transmission can be guaranteed to be completely secure.

By using this website, you understand and accept that any transmission of information is at your own risk.

 

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, maintain records, comply with legal obligations, resolve disputes, and enforce agreements.

 

12. Your Choices

You may choose not to provide certain personal information, but doing so may limit your ability to use certain website features or request services.

You may also:

• contact us to update your information

• request that we delete certain information, where applicable

• opt out of marketing emails by using the unsubscribe link, if available

• adjust your browser settings to control cookies

 

13. Children’s Privacy

This website is not intended for children under the age of 13, and we do not knowingly collect personal information directly from children under 13 through the website. If we become aware that such information has been collected without appropriate consent, we will take reasonable steps to delete it.

14. California Privacy Rights

If you are a California resident, you may have certain rights under applicable California privacy laws, subject to exceptions. These may include the right to request access to certain personal information we collect, request deletion of certain information, and request information about how your data is used or disclosed.

To make a privacy-related request, please contact us using the contact information listed below. We may need to verify your identity before responding.

We do not sell personal information.

 

15. Do Not Track Signals

Some web browsers may send “Do Not Track” signals. Because there is not yet a consistent industry standard for responding to these signals, our website may not respond to them.

 

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. Your continued use of the website after any changes become effective means you accept the updated Privacy Policy.

 

17. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Inspire Chiropractic Health & Wellness
Email: laderaranch@inspirechw.com or sanclemente@inspirechw.com
Phone: (949) 347-6938 or (949) 481-9883